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The Organizer's Job “Organizers
in community organization assist leaders
to make, implement, monitor, and evaluate policy and take action necessary
to get their policies adopted by decision makers in government and
business. … Listening.
Empathic listening elicits the hopes, dreams, problems, and fears of local
people. It draws people out, encourages them, builds trust, and forms a
relationship between the organizer and the people with whom she or he
works. Challenging
or Agitating.
An old-style washing machine has a moving piece at the top that goes back
and forth. That piece is called an agitator. It gets the dirt out. … An
agitator is one who challenges people not to accept an unjust status quo. Thinking
Through.
What is often called ‘apathy’ is, in fact, the resignation born of
fruitless efforts to change things ‘downtown.’ …There are thought
through with people so that their own thinking process incorporates the
results. This is particularly true in historically oppressed
constituencies where powerlessness is a common experience. If people begin
to participate because, in the course of an organizing process, they are
challenged to act, organizers and leaders must have specific ideas on what
can be done, or what action can be taken. …The best organizers use
thought–provoking questions to make people think through the options
facing them. Even when he or she makes a direct recommendation and leaders
accept it, a good organizer then challenges them to defend it, so that
their acceptance is not simply based in their confidence in the organizer.
Leaders have to ‘own’ their decisions. … Training.
Having listened to people, challenged them, and thought through with them
what a people-power organization could do, the organizer trains them in
the skills needed to both effectively participate with one another in an
organization and to engage in negotiation or confrontation with
adversaries. These skills include formulating action proposals;
negotiating and compromising with each other to define ‘lowest
significant common denominators’ for action; running effective meetings;
negotiating with decision makers from ‘downtown’; planning and
implementing action campaigns; and lots more.” (p. 81-2) A COMMUNITY ORGANIZER'S TALE by Mike Miller, Berkeley:Heyday Books, 2009. CSCO believes this is the best book on organizing. Miller has been with CSCO for many years.
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